The role supports learning and development activities at The Westin Tokyo, including coordinating training programs, maintaining employee development records, assisting with onboarding, and helping departments meet Marriott’s service and compliance standards. Candidates should have experience in hotel operations, human resources, or workplace training, with supervisory or assistant-management capability. Strong communication, organization, presentation, and follow-through skills are expected. Professional Japanese and English communication are likely required, while Japanese-speaking ability is specifically emphasized. The successful candidate should be approachable, culturally aware, confident working with employees at different levels, and able to manage several training priorities in a busy luxury-hotel environment.
The Westin Tokyo is a luxury hotel in Ebisu, Tokyo, operated under Westin Hotels & Resorts, part of Marriott International. Westin is known for its wellness-focused hospitality, including the signature Heavenly Bed, fitness facilities, nutritious dining, and programming designed to help guests maintain healthy routines while traveling. The hotel serves international visitors, business travelers, weddings, events, and Japanese leisure guests. As part of Marriott International, it operates within a global hospitality network with established service standards, employee training systems, career-development opportunities, and international mobility possibilities. The Westin Tokyo combines premium accommodation with restaurants, banquet facilities, meetings, and guest-wellness services, making it a substantial workplace where learning and development supports both employee performance and consistent luxury-service delivery.
Japan offers strong opportunities in hotels, tourism, restaurants, education, technology, finance, and international business, especially in Tokyo, Osaka, Kyoto, and resort areas such as Okinawa and Hokkaido. Workplace culture generally values punctuality, courtesy, teamwork, attention to detail, and respect for hierarchy. Tokyo provides excellent public transport, diverse food, cultural attractions, and international communities, although housing and daily expenses can be high. Outside major cities, life is often quieter and more affordable, with closer access to nature. Foreign employees normally need an appropriate work visa sponsored by an employer; a hotel-based HR or training position may require a relevant professional work status and suitable qualifications. Applicants should confirm sponsorship, degree requirements, tax procedures, health insurance, housing support, and relocation assistance before accepting an offer. Learning conversational Japanese is highly beneficial for workplace integration and everyday life.
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