University Intern-Front Office - The St. Regis Jakarta

Job Description

This university internship supports the Front Office team at The St. Regis Jakarta. Typical duties may include welcoming guests, assisting with check-in and check-out, handling requests, coordinating with hotel departments, answering inquiries, and maintaining accurate guest records. Applicants are generally expected to be enrolled in or recently completing a hospitality, tourism, business, or related program, with a professional appearance, good communication skills, customer-service awareness, and basic computer ability. English is usually important, while Indonesian and other languages are advantageous. The successful candidate should be dependable, detail-oriented, eager to learn luxury-hotel standards, comfortable working shifts, and able to remain calm and courteous in a busy environment.

Company Info

The St. Regis Jakarta is a luxury hotel in Jakarta operated under the St. Regis Hotels & Resorts brand, part of Marriott International. The property is designed for discerning business and leisure travelers, offering refined accommodation, restaurants and bars, meeting facilities, wellness services, and personalized butler-style hospitality associated with the St. Regis name. Its service culture emphasizes elegance, discretion, attention to detail, and anticipating guest needs. As part of Marriott International, the hotel provides exposure to global operating standards, structured training, and opportunities to work with colleagues from varied backgrounds. An internship at the property can introduce students to front-office procedures, luxury guest relations, hotel technology, and coordination across departments. Exact duties, benefits, and employment conditions depend on the department and the terms of the university placement.

Destination Guide

Indonesia is an archipelago with opportunities across hospitality, tourism, technology, education, retail, and international business. Jakarta, on Java, is the country’s main corporate center and offers the widest range of hotel and office roles, although traffic and living costs can be high. Bali is popular for resort, wellness, food-and-beverage, and tourism work, while Lombok, the Gili Islands, Batam, and destinations in eastern Indonesia offer seasonal or resort-based opportunities. Indonesian culture values courtesy, community, religious diversity, and respectful communication. Life can be vibrant and affordable, with excellent food, beaches, markets, and outdoor activities, though tropical weather, congestion, and occasional infrastructure limitations require adjustment. Foreign interns normally need an appropriate sponsored visa or stay permit; tourist entry is not a lawful substitute for work or internship authorization. Confirm requirements with the employer, Indonesian immigration authorities, and your university before relocating.