This role supports Grab’s People Systems, with a focus on time and attendance processes. The successful candidate is expected to manage system configuration, investigate operational issues, improve workflows, coordinate with HR and technology teams, and help deliver reliable employee services across the organization. Requirements typically include experience with HR information systems, timekeeping or absence-management platforms, business process analysis, and stakeholder management. Strong problem-solving, communication, documentation, and project coordination skills are important. Familiarity with data analysis, system testing, integrations, and regional HR operations would be advantageous. The candidate should be comfortable working independently in a fast-moving, multicultural technology company and translating business needs into practical system solutions.
Grab is a Southeast Asian technology company headquartered in Singapore, operating across mobility, deliveries, and digital financial services. Its platform connects consumers with drivers, delivery partners, merchants, and financial-service providers in countries including Indonesia, Singapore, Malaysia, Thailand, Vietnam, and the Philippines. In Indonesia, Grab is a major technology and everyday-services brand, offering ride-hailing, food and parcel delivery, payments, and related financial products. The company employs teams in engineering, operations, commercial functions, customer experience, finance, and people technology. Grab’s work environment is generally collaborative, data-driven, and fast-paced, with employees working across markets and cultures. Its People Systems function helps maintain the technology and processes that support employees, including core HR, payroll-related services, time management, and absence administration.
Indonesia offers opportunities in technology, shared services, digital commerce, logistics, finance, tourism, and multinational operations. Jakarta, on Java, is the main corporate hub and usually provides the broadest range of professional roles. Bali is popular for tourism, hospitality, creative work, and remote professionals, while Batam, Surabaya, Bandung, and Medan also have growing business ecosystems. Indonesian culture values hospitality, family, community, and respectful communication; English is common in international workplaces, but Bahasa Indonesia is valuable for daily life. Lifestyle varies from busy urban living to quieter coastal or island communities, with generally affordable food and services, although Jakarta traffic and housing costs can be challenging. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Relocating usually involves arranging housing, health insurance, tax registration, banking, and document legalization before arrival.
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