The Resource & Planning Coordinator supports DHL’s operational teams by preparing resource plans, coordinating staffing and workloads, monitoring schedules, and helping ensure service targets are achieved. The role typically requires strong organisational and communication skills, attention to detail, confidence working with data, and experience using Microsoft Office or workforce-planning systems. Candidates are expected to manage competing priorities, identify resourcing gaps, collaborate with supervisors and managers, and respond flexibly to changing operational demands. Experience in logistics, transport, warehousing, customer service, or workforce planning is advantageous. A practical, reliable approach and willingness to work in a fast-paced environment are important.
DHL is a global logistics and supply chain company operating across international express delivery, freight forwarding, e-commerce, warehousing, and contract logistics. It is part of DHL Group and serves businesses and consumers in more than 220 countries and territories. In the United Kingdom, DHL employs people across distribution centres, transport operations, airports, offices, and customer-facing locations. The company manages complex supply chains for industries including retail, healthcare, technology, automotive, and manufacturing. DHL places strong emphasis on operational reliability, safety, customer service, sustainability, and continuous improvement. Employees commonly work in collaborative, process-driven environments where accurate planning and effective communication are essential. Benefits and working arrangements vary by business division and location, but may include pension contributions, holiday entitlement, training, employee discounts, and opportunities for internal progression.
The United Kingdom offers employment opportunities in logistics, warehousing, transport, technology, healthcare, finance, engineering, and professional services. Major employment centres include London, Birmingham, Manchester, Leeds, Bristol, Glasgow, Edinburgh, and Belfast. British workplace culture generally values punctuality, professionalism, clear communication, teamwork, and respect for personal boundaries. Lifestyle varies from busy urban living to quieter coastal and rural communities, with good public transport in larger cities and diverse cultural, sporting, and outdoor activities. Overseas applicants normally need the appropriate work permission; eligible skilled roles may qualify for the Skilled Worker visa, requiring sponsorship from an approved employer and meeting salary and occupation rules. EU, EEA, and Swiss citizens generally need immigration permission unless protected by settled or pre-settled status. Relocating involves arranging accommodation, a National Insurance number, banking, healthcare access, and tax registration.
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