The Business Assurance Manager is expected to strengthen governance, risk management and internal control across DHL’s operations. Responsibilities typically include maintaining assurance frameworks, coordinating audits and reviews, monitoring compliance with policies and regulations, assessing operational risks, tracking remediation actions and reporting findings to senior stakeholders. Candidates should have experience in business assurance, internal controls, audit, risk or compliance, ideally within a complex logistics or multinational environment. Strong analytical, organisational and communication skills are essential, together with the ability to influence managers, challenge processes constructively and translate findings into practical improvements. Familiarity with risk and control frameworks, reporting tools and continuous-improvement methods would be advantageous.
DHL is a global logistics and supply-chain company and part of DHL Group. It provides international express delivery, freight transportation, contract logistics, e-commerce fulfilment, warehousing and supply-chain management services. Operating in more than 220 countries and territories, DHL connects businesses and consumers through extensive air, road, ocean and last-mile delivery networks. Its UK operations support major organisations across retail, manufacturing, healthcare, technology and other sectors. The company is recognised for its international reach, operational scale and investment in technology, sustainability and employee development. Depending on the business division, employees may work with parcel networks, freight forwarding, supply-chain solutions or corporate functions such as finance, technology, risk and assurance. DHL generally values customer focus, integrity, teamwork, accountability and continuous improvement.
The United Kingdom offers strong opportunities in logistics, supply chain, transport, finance, technology, healthcare and professional services, with particularly large employment markets around London, Birmingham, Manchester, Leeds and major ports. Its culture is diverse and generally values punctuality, privacy, fairness and professional communication. Lifestyle options range from lively cities and historic towns to countryside, coast and excellent public transport, although housing and commuting can be expensive in London and the southeast. Overseas applicants normally need the right to work, commonly through a Skilled Worker visa if the employer and role qualify; sponsorship should be confirmed directly with DHL. Applicants should check salary thresholds, eligible occupation codes, English-language requirements and visa costs. Relocating also requires planning for accommodation, tax, National Insurance, banking and healthcare access.
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