E-commerce Operations & Marketing Specialist - Marketing & Business Development Section, Golf Business(C&M)

Role summary

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This role manages e-commerce operations and marketing for Rakuten’s golf business, supporting online sales growth, campaigns, product merchandising, customer engagement, and business development. Candidates are expected to have experience in e-commerce, digital marketing, merchandising, or online marketplace operations, with strong analytical, communication, and project coordination skills. Familiarity with websites, promotional planning, sales data, and tools such as Excel or web analytics is valuable. Japanese communication ability is likely important, while English may be useful in Rakuten’s international environment. The successful candidate should be commercially minded, organized, proactive, comfortable working across teams, and able to improve customer experience and business performance through data-driven initiatives.

About the employer

Rakuten Group, Inc. is a major Japanese internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, travel, digital content, advertising, and professional sports. Its marketplace connects consumers and merchants through services such as Rakuten Ichiba, while its membership and loyalty programs link many of its businesses. Rakuten is known for combining technology, data, and customer benefits to create an integrated digital platform. The company has an international workforce and promotes English as a common corporate language in many divisions. Employees typically work in a fast-moving, entrepreneurial environment where cross-functional collaboration, innovation, and measurable business results are emphasized. This position sits within the golf business and combines online retail operations with marketing and business development activities.