Senior QA Specialist - System Planning Department, Information Systems Division, Rakuten Life Insurance Co., Ltd. (Secondment)

Role summary

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The Senior QA Specialist will help plan, design, and execute quality assurance activities for information systems at Rakuten Life Insurance through a secondment arrangement. Responsibilities may include creating test strategies and plans, managing test execution, identifying and tracking defects, reviewing requirements and specifications, coordinating with developers and business stakeholders, and improving quality processes. Candidates are expected to have substantial software testing or QA experience, knowledge of test methodologies and development lifecycles, strong documentation and communication skills, and the ability to work independently in a regulated financial-services environment. Experience with insurance systems, test automation, project coordination, or Japanese business communication would be advantageous.

About the employer

Rakuten is a major Japanese technology and internet services group founded in Tokyo. Its businesses span e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. The company operates a broad ecosystem in Japan and internationally, allowing customers to use a common Rakuten identity and rewards program across many services. Rakuten Life Insurance is part of the group’s financial-services portfolio and provides life insurance products supported by digital systems and customer-focused operations. Rakuten is known for its multinational workforce, English-friendly corporate initiatives, and emphasis on innovation, data, and platform-based services. Employees commonly work in cross-functional and international teams, although Japanese language ability may be important for roles involving domestic customers, regulators, or Japanese partner organizations.