Global Mobility Specialist of Global Mobility & Coordination Group - HR Operations Section, Employee Relations Department, Group Human Resources Supervisory Department

Role summary

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This role supports global mobility and HR operations, including international transfers, expatriate assignments, immigration coordination, relocation arrangements, employee inquiries, and related documentation. Candidates are expected to have experience in global mobility, HR operations, employee relations, or international assignment management, with strong organizational and communication skills. Business-level Japanese and English are likely important, as the position coordinates with employees, overseas offices, vendors, and internal stakeholders. The successful candidate should be detail-oriented, discreet when handling personal information, comfortable managing multiple deadlines, and able to explain policies clearly. Knowledge of Japanese immigration procedures, tax, social insurance, payroll, or international HR practices would be advantageous.

About the employer

Rakuten Group, Inc. is a major Japanese internet and technology company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem of online services, including e-commerce, fintech, mobile communications, digital content, travel, and professional sports. Rakuten is known for its membership-based platform, which connects customers and businesses through a common loyalty program. The company has expanded internationally and employs a diverse workforce across multiple countries, making cross-border HR and global mobility important business functions. Its corporate culture emphasizes innovation, entrepreneurship, data-driven decision-making, and collaboration across services. English is widely used in many corporate and technology teams, while Japanese remains important for domestic operations. Employees may work in a fast-paced environment with opportunities to interact with global colleagues and support the development of new digital services.