HR Business Partner (Talent Management/Labor/Performance Evaluation) for AI & DATA Division - HR Planning Department, Group Human Resources Supervisory Department (GHRD)

Role summary

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This HR Business Partner role supports Rakuten’s AI and Data Division across talent management, workforce planning, labor relations, performance evaluation, and broader HR planning. Candidates are expected to have practical HR business partnering experience, particularly in talent development, employee relations, performance management, or labor affairs. Strong communication, stakeholder-management, analytical, and problem-solving skills are important, as the role works with business leaders and employees in a fast-moving, international technology environment. Experience in technology, data, or global organizations is advantageous. Business-level Japanese and English proficiency may be expected, together with sound judgment, confidentiality, and the ability to manage multiple HR priorities independently.

About the employer

Rakuten Group, headquartered in Tokyo, is a major Japanese technology and internet company founded in 1997. It operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, online advertising, travel, and professional sports. Rakuten’s business model connects services through a common membership and loyalty platform, allowing customers to earn and use Rakuten Points across its ecosystem. The company has expanded internationally and employs people from many nationalities, with English commonly used in numerous corporate and technology functions. Its AI and Data Division supports data-driven products, personalization, automation, analytics, and business decision-making across the group. Rakuten promotes innovation, entrepreneurship, and internal mobility, although employees may also encounter a fast-paced environment, changing priorities, and the complexity of coordinating across diverse businesses.