This role plans and develops mobile B2B security services for Rakuten’s enterprise customers. Responsibilities are likely to include identifying business and customer needs, defining service concepts and requirements, coordinating with engineering, sales and operations teams, and supporting launches and ongoing improvements. Candidates should have experience in B2B service planning, product management, telecommunications, IT or cybersecurity. Knowledge of security solutions, mobile services, cloud technologies and enterprise customer requirements is valuable. Strong communication, project coordination and Japanese-language skills are expected, as the position involves working with domestic teams and business clients. The successful candidate should be commercially minded, organized, comfortable managing multiple stakeholders and able to turn customer challenges into practical, scalable services.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile telecommunications, digital content, advertising and business services. Rakuten Mobile is expanding Japan’s mobile network, while Rakuten’s enterprise divisions provide communication, cloud, digital marketing, security and other technology solutions to corporate customers. The company is known for its large domestic customer base, international ambitions and distinctive Englishnization policy in many workplaces. Employees typically work in cross-functional, fast-moving teams and may collaborate with colleagues and partners in Japan and overseas. This position sits within the enterprise solutions organization and contributes to developing security-focused mobile services for business customers.
Japan offers strong opportunities in software engineering, cybersecurity, telecommunications, finance, manufacturing, healthcare and international business. Tokyo has the widest selection of roles, while Osaka, Nagoya, Fukuoka and Sapporo offer growing technology and corporate markets. Japanese workplaces value reliability, preparation, teamwork and respect for hierarchy, although multinational companies may use English extensively. Daily life is safe and convenient, with excellent public transport, healthcare and food options. Housing and commuting costs are highest in Tokyo, and apartments may require deposits, key money and a guarantor. Non-Japanese professionals generally need an employer-sponsored work visa, commonly the Engineer/Specialist in Humanities/International Services status; qualifications and relevant work experience are important. Before relocating, arrange a residence card, local address registration, health insurance, pension enrollment and a bank account. Learning practical Japanese greatly improves workplace communication and everyday life.
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