This role supports the design and development of SaaS-based services for enterprise customers within Rakuten’s Group Sales Division. Typical responsibilities include researching market and customer needs, shaping service concepts, coordinating requirements with engineering and business teams, preparing proposals, and supporting commercialization. Candidates are expected to have experience in SaaS, IT solutions, business planning, product development, consulting, or enterprise sales. Strong communication, project coordination, analytical thinking, and the ability to translate customer challenges into practical services are important. Business-level Japanese is likely required, while English may be useful in Rakuten’s international environment. The successful candidate should be proactive, commercially minded, and comfortable working across multiple departments.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and business services. Rakuten provides both consumer-facing platforms and enterprise solutions, helping companies improve customer engagement, payments, data use, and digital operations. Its corporate culture emphasizes innovation, entrepreneurship, collaboration, and the integration of services through the Rakuten ecosystem. The company employs people from many nationalities and maintains an increasingly international working environment, although Japanese is important for many Japan-based positions. This role sits within the Group Sales Division and contributes to developing SaaS offerings and solutions for corporate customers.
Japan offers strong opportunities in software, SaaS, telecommunications, finance, consulting, engineering, tourism, and international business. Tokyo is the main employment center, while Osaka, Nagoya, Fukuoka, and Sapporo also provide growing technology and corporate opportunities. Japanese workplace culture values punctuality, preparation, teamwork, respect, and careful communication. Daily life is generally safe, convenient, and supported by excellent public transport, healthcare, and digital services, though housing and commuting in Tokyo can be expensive. Foreign professionals usually need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, with sponsorship from the employer. Relocation normally involves securing housing, registering an address, obtaining health insurance, and arranging a residence card and bank account. Learning Japanese greatly improves workplace integration and everyday life, even when a company uses English. Japan’s islands offer varied lifestyles, from metropolitan city living to quieter coastal and rural communities.
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