This role supports logistics-related operations within Rakuten’s Group Sales Division, coordinating corporate business activities and helping improve processes across internal teams. Typical requirements include business-level Japanese and English, strong organizational and communication skills, proficiency with Excel and presentation tools, and the ability to manage schedules, data, documents, and multiple stakeholders. Experience in logistics, sales administration, business operations, supply-chain coordination, or project support is advantageous. The successful candidate is expected to work accurately, identify operational issues, follow through on tasks, and communicate effectively with Japanese and international colleagues. A proactive, flexible attitude and interest in Rakuten’s diverse businesses will be important.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and numerous international businesses and partnerships. Rakuten’s business model connects customers, merchants, and service providers through a common membership and loyalty platform. The company has a highly international workforce and promotes English as an important working language in many corporate functions. Employees typically work in a fast-moving environment where cross-functional collaboration, data-driven decision-making, and customer-focused innovation are valued.
Japan offers opportunities in technology, e-commerce, logistics, finance, hospitality, manufacturing, education, and international business. Tokyo has the largest concentration of corporate roles, while Osaka, Nagoya, Fukuoka, and Sapporo can offer lower living costs and growing employment markets. Japanese workplaces value punctuality, teamwork, politeness, and careful attention to detail, although multinational companies may be more flexible. Lifestyle ranges from energetic urban living to quiet rural communities, with excellent public transport, healthcare, and safety. Most foreign employees need a work visa sponsored by an employer; common categories include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional. Before relocating, arrange housing, resident registration, health insurance, a bank account, and tax procedures. Learning practical Japanese greatly helps with daily life and career development.
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