This role supports corporate business operations and supply-chain activities within Rakuten’s Group Sales Division. Responsibilities may include coordinating internal stakeholders, managing operational processes, improving workflows, preparing reports, supporting purchasing or vendor-related activities, and handling data or documentation. Candidates are expected to have business operations, supply-chain, procurement, sales administration, or project coordination experience, along with strong organizational and communication skills. The role requires proficiency in Japanese and business-level English, practical Excel or data-management ability, attention to detail, and the initiative to identify and solve operational issues. A collaborative, flexible attitude is important because the position works across departments and may support changing business priorities.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising, and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile, and Rakuten Travel. The company promotes an integrated membership and loyalty platform, allowing customers to earn and use Rakuten Points across many services. Rakuten has a global workforce and works with international partners, while its corporate culture emphasizes innovation, entrepreneurship, customer focus, and cross-business collaboration. Employees often work in multicultural teams and may be expected to communicate in both Japanese and English. Corporate operations roles contribute to improving efficiency and coordination across Rakuten’s expanding business portfolio.
Japan offers strong opportunities in technology, e-commerce, finance, manufacturing, logistics, hospitality, education, and corporate services, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplaces are becoming more international, although Japanese ability remains valuable for many roles. Japanese culture emphasizes punctuality, respect, teamwork, and careful attention to quality. Life is generally safe and convenient, with excellent public transport, reliable services, and varied food and entertainment. Tokyo offers the largest job market but has high housing costs; regional cities can provide a slower pace and lower expenses. Foreign professionals usually need an employer-sponsored work visa, such as the Engineer/Specialist in Humanities/International Services visa. Applicants should prepare a valid passport, degree or experience records, employment documents, and proof of qualifications. Relocation normally involves arranging housing, residence registration, health insurance, a bank account, and a phone contract after arrival.
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