Producer - Pay Online System Development Department, Product Development Division, Rakuten Payment, Inc. (Secondment)

Role summary

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This role leads product and system development for Rakuten Pay’s online payment services. Responsibilities typically include defining product requirements, coordinating business, design, engineering and operations teams, managing schedules and priorities, overseeing releases, and improving customer and merchant experiences. Candidates are expected to have experience in product management, project management, system development or digital payments, along with strong communication and stakeholder coordination skills. Knowledge of web services, payment platforms, UX, Agile development and Japanese business practices is advantageous. The successful candidate should be comfortable working across departments and with Rakuten Payment during the secondment, taking ownership from planning through delivery while balancing quality, security, compliance and business goals.

About the employer

Rakuten is a major Japanese technology and internet services group with businesses spanning e-commerce, fintech, mobile communications, digital content, travel and professional services. Its ecosystem connects millions of consumers and businesses through services such as Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile and Rakuten Pay. Rakuten Payment, Inc. develops and operates payment services, including online payment solutions, QR payments and merchant-related platforms. The company is known for its global workforce, English-friendly corporate environment and emphasis on innovation, data use and cross-business collaboration. Employees often work with international teams and large-scale consumer platforms. This position is within Rakuten’s product development organization and is focused on improving online payment systems used by merchants and customers in Japan.