This role supports product sales strategy and operational improvement across Rakuten Mobile shops. Responsibilities may include developing sales plans, monitoring shop performance and KPIs, analyzing customer and product trends, coordinating promotions, and working with area supervisors and shop teams to improve results. Candidates should have experience in sales planning, retail operations, marketing, telecommunications, or a related field, along with strong analytical, communication, and coordination skills. Business-level Japanese is likely required because the role involves frequent collaboration with Japanese-speaking shop staff and internal departments. The successful candidate is expected to be commercially minded, customer focused, comfortable using data, and capable of turning strategy into practical actions across multiple locations.
Rakuten Group, Inc. is a major Japanese internet services and technology company founded in 1997. Its businesses cover e-commerce, online finance, digital content, travel, advertising, professional sports, and communications. Rakuten Mobile is the group’s telecommunications business, providing mobile voice and data services while expanding its network, retail presence, and customer base in Japan. The company is known for its broad digital ecosystem, which connects shopping, payments, memberships, financial services, and communications. Rakuten offers an international working environment, although many Japan-based roles require strong Japanese communication skills. Employees may work across technology, retail, marketing, operations, and corporate functions, contributing to the development of integrated digital services and new business models.
Japan offers employment opportunities in technology, telecommunications, retail, tourism, finance, manufacturing, education, and customer support. Tokyo, Osaka, Nagoya, Fukuoka, and Sapporo are major employment centers, while Okinawa and smaller islands provide opportunities in tourism and hospitality. Japanese workplace culture generally values punctuality, preparation, teamwork, respect for hierarchy, and careful communication. Lifestyle is convenient and safe, with excellent public transport, varied food, reliable services, and both urban and rural living options, though housing and commuting in Tokyo can be expensive. Foreign workers usually need an employer-sponsored work visa matching their role, such as Engineer/Specialist in Humanities/International Services. Relocation typically involves securing a job offer, arranging visa documents, housing, residence registration, health insurance, and a bank account. Learning Japanese greatly improves career prospects and daily life.
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