This role supports Rakuten Mobile’s retail shop strategy by managing contracts, developing negotiation approaches, and improving shop-related operations. Responsibilities may include drafting and reviewing agreements, coordinating with landlords, vendors, and business partners, negotiating commercial terms, monitoring contract conditions, and supporting operational improvements across shop locations. Candidates are expected to have experience in contract administration, business negotiations, retail operations, or project coordination. Strong communication, organization, analytical ability, and attention to detail are important. Japanese business-level communication is likely essential, while knowledge of mobile telecommunications, commercial leasing, or retail expansion would be advantageous. The successful candidate should be comfortable working across departments, handling multiple stakeholders, and taking practical initiatives in a changing business environment.
Rakuten Group, Inc. is a major Japanese internet and technology company founded in 1997. Its businesses cover e-commerce, fintech, digital content, travel, advertising, and communications. Rakuten Mobile operates the group’s mobile telecommunications service and is expanding its network, customer base, and retail presence throughout Japan. The company is known for its integrated ecosystem, in which customers can use Rakuten’s points, payment services, shopping platforms, and communications products together. Rakuten has a global workforce and promotes a diverse, entrepreneurial working environment, with English used in many corporate functions. Employees typically work in fast-moving teams where new services, operational models, and partnerships are developed quickly. This position contributes to the physical shop network supporting Rakuten Mobile’s customer acquisition and service strategy.
Japan offers opportunities in technology, telecommunications, retail, engineering, finance, tourism, and corporate operations, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Work culture values punctuality, preparation, teamwork, and respectful communication, although international companies may offer more flexible and English-friendly environments. Daily life is generally safe and convenient, with excellent public transport, reliable services, and a wide range of housing and lifestyle options. Tokyo is internationally connected but expensive; regional cities can provide a more relaxed and affordable experience. Foreign employees usually need an appropriate work visa, commonly sponsored by the employer, such as an Engineer/Specialist in Humanities/International Services visa. Applicants should prepare educational and employment documents and confirm eligibility before relocating. Japanese ability is valuable for customer-facing, negotiation, and operations roles. New arrivals should arrange housing, residence registration, health insurance, banking, and a local phone service after arrival.
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