This role designs test plans, scenarios, and cases for business systems and coordinates user acceptance testing (UAT) within Rakuten’s Corporate Business Operations Department. Responsibilities include gathering requirements, identifying business risks, validating system functionality, recording defects, working with developers and business stakeholders, and supporting release decisions. Candidates are expected to have experience in software testing, UAT, quality assurance, or business analysis, with strong documentation and communication skills. Knowledge of test management tools, SDLC processes, and defect-tracking practices is valuable. The role suits someone organized, detail-oriented, comfortable coordinating across teams, and able to understand both business operations and technical requirements.
Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, digital content, fintech, online banking, credit cards, mobile communications, travel, advertising, and professional sports. Rakuten’s services are connected through its membership and loyalty platform, which enables customers to earn and use Rakuten Points across businesses. The company has a strong international presence and employs people from many countries, particularly in technology, product development, data, operations, and corporate functions. Its working environment is generally fast-paced and cross-functional, with English used widely in many teams, although Japanese ability may be important for business-facing roles. Rakuten places emphasis on innovation, customer value, and creating an integrated digital ecosystem.
Japan offers opportunities in software engineering, testing, data, finance, customer support, sales, and corporate operations, especially in Tokyo, Osaka, and major regional cities. Workplace culture values punctuality, preparation, teamwork, respect, and careful communication. International companies may be more flexible, while Japanese-language ability remains a significant advantage for business and administrative roles. Japan provides excellent public transport, safety, healthcare, convenience stores, food, and cultural experiences, though Tokyo housing and daily expenses can be high. Main islands include Honshu, Hokkaido, Kyushu, and Shikoku, each offering different climates and lifestyles. Foreign employees generally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, sponsored by the employer. Applicants should prepare academic and employment documents, arrange housing, health insurance, and residence registration, and confirm whether relocation support is included.
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