This role supports the corporate operations of Rakuten Travel Xchange within the Travel & Mobility Business. Typical responsibilities include business planning, budget and performance tracking, internal reporting, coordination with finance, legal, HR and other corporate teams, process improvement, and administrative support for senior stakeholders. Candidates are expected to have experience in corporate planning, business operations, administration, or a related field, together with strong Excel and presentation skills. Japanese and English communication ability, excellent organization, sound judgment, attention to detail, and the ability to manage multiple priorities are likely important. The successful candidate should work independently, handle confidential information professionally, and contribute proactively in a fast-moving, internationally focused environment.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, online travel, fintech, mobile communications, digital content, advertising, and professional sports. Rakuten Travel is one of Japan’s leading online travel services, connecting customers with hotels, airlines, activities, and other travel providers. Rakuten Travel Xchange supports international travel distribution and partnerships, helping accommodation and travel businesses reach customers through global channels. Rakuten promotes an internationally minded, entrepreneurial culture and employs people from many countries. Its businesses emphasize technology, data, customer experience, and cross-service collaboration. Corporate operations roles typically work across functions and markets, supporting efficient decision-making and sustainable business growth.
Japan offers strong opportunities in technology, software, finance, tourism, logistics, manufacturing, education, and international business, especially in Tokyo, Osaka, Nagoya, and Fukuoka. The culture values punctuality, reliability, teamwork, respect, and careful communication, while workplaces are becoming more flexible and international. Tokyo provides excellent public transport, dining, entertainment, and career options, but housing and commuting can be expensive. Regional cities and islands offer a quieter lifestyle, lower costs, and access to nature, though English-only jobs are less common. Most foreign professionals need a work-appropriate residence status, usually sponsored by an employer; requirements depend on qualifications and the role. A valid passport, employment contract, relevant degree or experience, and appropriate immigration application are generally required. Learn basic Japanese, prepare for formal workplace etiquette, and budget for deposits, moving costs, health insurance, taxes, and pension contributions.
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