Senior Product Manager - Data Knowledge Department (DKD)

Role summary

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The Senior Product Manager will define and lead the product strategy for Rakuten’s Data Knowledge Department, turning data and organizational knowledge into useful products, platforms, or services. The role typically requires several years of product management experience, strong understanding of data-driven products, and the ability to work with engineering, analytics, business, and executive stakeholders. Candidates are expected to set priorities, manage roadmaps, translate complex needs into clear requirements, and deliver measurable business value. Experience with data platforms, AI, machine learning, knowledge management, or large-scale digital services is advantageous. Strong communication, leadership, problem-solving, and cross-cultural collaboration skills are important, along with professional English and, depending on the team, Japanese ability.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, advertising, travel, and professional sports. The company’s services are connected through the Rakuten membership and loyalty platform, which uses data to create a unified customer experience. Rakuten is known for its large-scale digital businesses, international workforce, and emphasis on innovation and entrepreneurship. Employees often work across multiple services and markets, collaborating with teams from different cultural and professional backgrounds. Its data and technology functions support personalization, customer understanding, operational efficiency, and the development of new digital products. The company offers opportunities for professionals interested in product management, software, analytics, business strategy, and global technology operations.