The Assistant Front Office Manager supports the Front Office Manager in running daily reception and guest-services operations at Novotel Bur Dubai. Requirements typically include previous hotel front-office experience, strong knowledge of reservations, check-in and check-out procedures, cash handling, complaint resolution, and hotel systems such as Opera. Fluency in English is generally expected; additional languages and UAE hospitality experience are advantageous. The successful candidate should be well presented, organised, commercially aware, and confident leading a team across shifts. They are expected to maintain high service standards, handle guest concerns professionally, coordinate with other departments, coach colleagues, and ensure accurate procedures, security, and guest satisfaction.
Novotel Bur Dubai is a contemporary midscale hotel located in Dubai’s Bur Dubai district, serving business travellers, families, and leisure guests. It operates under the Novotel brand, part of Accor, a global hospitality group with hotels, resorts, and lifestyle properties across numerous countries. Novotel hotels generally focus on practical comfort, welcoming service, efficient facilities, and a balance between work and relaxation. The Bur Dubai property is positioned near commercial areas, cultural attractions, healthcare facilities, and transport links, making it suitable for both short and extended stays. Employees typically work in a multicultural environment and may benefit from Accor’s international training, internal mobility, and hospitality career-development opportunities. Exact benefits, reporting lines, and employment conditions depend on the property and the final offer.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality job markets. Opportunities are common in hotels, restaurants, resorts, tourism, events, aviation, retail, and luxury services. The culture combines Islamic traditions with a highly international population; respectful dress, public behaviour, and workplace etiquette are important. Lifestyle is modern and convenient, though accommodation, transport, and summer heat should be considered when budgeting and planning daily routines. For most overseas hires, the employer arranges an employment entry permit, medical testing, Emirates ID, and residence visa. Do not work on a tourist visa. Candidates should verify the written contract, salary, accommodation, insurance, working hours, leave, and recruitment costs before relocating. Dubai’s public transport and large expatriate communities can make settling in easier.
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