Conference & Events Operations Team Leader

Role summary

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The Conference & Events Operations Team Leader coordinates and supervises conferences, meetings, functions and banquet operations at Sofitel Brisbane Central. Requirements typically include previous experience in conference, banquet, hotel or hospitality operations, strong organisational and communication skills, confidence leading a team, and the ability to manage multiple events in a fast-paced environment. Familiarity with service standards, event setups, food and beverage coordination, workplace health and safety, and guest service is expected. The successful candidate should be flexible to work varied shifts, including evenings, weekends and public holidays, while maintaining Sofitel’s luxury service standards. Attention to detail, problem-solving ability, professional presentation and a practical, guest-focused approach are essential.

About the employer

Sofitel is Accor’s luxury hotel brand, combining French elegance and art de vivre with the character and culture of each destination. Sofitel Brisbane Central is located in Brisbane’s city centre and is one of the city’s established full-service hotels, offering accommodation, restaurants, bars, conference facilities and event spaces. The property serves corporate travellers, leisure guests, weddings and large-scale conferences, creating opportunities across hospitality, food and beverage, events and guest services. As part of Accor, employees may access structured training, career development, international mobility and benefits available through the group’s global network. The hotel places strong emphasis on personalised service, quality operations, teamwork and creating memorable experiences for guests and event clients.