Conference & Events Operations Team Leader

Job Description

The Conference & Events Operations Team Leader coordinates and supervises conferences, meetings, functions and banquet operations at Sofitel Brisbane Central. Requirements typically include previous experience in conference, banquet, hotel or hospitality operations, strong organisational and communication skills, confidence leading a team, and the ability to manage multiple events in a fast-paced environment. Familiarity with service standards, event setups, food and beverage coordination, workplace health and safety, and guest service is expected. The successful candidate should be flexible to work varied shifts, including evenings, weekends and public holidays, while maintaining Sofitel’s luxury service standards. Attention to detail, problem-solving ability, professional presentation and a practical, guest-focused approach are essential.

Company Info

Sofitel is Accor’s luxury hotel brand, combining French elegance and art de vivre with the character and culture of each destination. Sofitel Brisbane Central is located in Brisbane’s city centre and is one of the city’s established full-service hotels, offering accommodation, restaurants, bars, conference facilities and event spaces. The property serves corporate travellers, leisure guests, weddings and large-scale conferences, creating opportunities across hospitality, food and beverage, events and guest services. As part of Accor, employees may access structured training, career development, international mobility and benefits available through the group’s global network. The hotel places strong emphasis on personalised service, quality operations, teamwork and creating memorable experiences for guests and event clients.

Destination Guide

Australia offers hospitality opportunities in hotels, resorts, restaurants, events, tourism and conference operations, particularly in Brisbane, Sydney, Melbourne, Perth, Cairns and the Gold Coast. Workplace culture is generally friendly, direct and team-oriented, with strong expectations around punctuality, safety, equality and customer service. Brisbane provides a warm subtropical lifestyle, outdoor activities, cultural venues and relatively easy access to beaches and regional attractions, although housing costs can be significant. Employees should budget for rent, transport, healthcare and daily living expenses. Visa options may include the Working Holiday visa, employer-sponsored skilled visas or other temporary and permanent pathways, depending on nationality, age, qualifications and occupation. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating usually requires a valid visa, tax file number, bank account, suitable accommodation and appropriate work rights.