F&B Sales

Job Description

The F&B Sales role is responsible for promoting the hotel’s restaurants, catering services, banquets, and food-and-beverage packages to corporate clients, groups, and individual customers. Typical requirements include experience in hotel food and beverage sales, hospitality, or a related commercial role; strong communication and negotiation skills; customer-service orientation; good local market knowledge; and the ability to meet sales targets. Fluency in Indonesian and working English is generally expected. The successful candidate should be proactive, well presented, commercially minded, organized, and comfortable developing client relationships, preparing proposals, coordinating with operational departments, and following up on leads. Flexibility to work weekends, evenings, and during events is also important.

Company Info

Novotel Samator Surabaya Timur is an Accor hotel located in East Surabaya, Indonesia. It serves business travelers, families, corporate groups, and event guests, offering accommodation, food and beverage outlets, meeting facilities, and leisure amenities. As part of the Novotel brand, the property generally combines practical contemporary design with comfortable, family-friendly hospitality and services for both business and leisure stays. Accor is a major international hospitality group operating hotels, resorts, and serviced residences across numerous countries and brands. Employees can typically benefit from structured hotel operations, international service standards, training opportunities, and access to Accor’s broader career network. The F&B Sales position supports the property’s commercial performance by generating restaurant, catering, banquet, and event business in Surabaya’s competitive hospitality market.

Destination Guide

Indonesia is an archipelago, and this role is based on Java, on the island’s eastern side in Surabaya. Java offers the country’s widest range of hospitality, tourism, retail, technology, and business opportunities, although competition for professional roles can be strong. Surabaya is a large, practical city with reliable shopping, hospitals, schools, restaurants, malls, and transport links, while living costs are generally lower than Jakarta or Bali. Indonesian culture values politeness, community, modesty, and respectful communication; English is useful in international hotels, but Indonesian is essential for daily life. Employees usually need employer-sponsored work authorization, commonly arranged through the company, and should not work on a tourist visa. Before relocating, confirm the contract, benefits, accommodation support, tax treatment, medical coverage, and visa process. Nearby East Java attractions include Mount Bromo, Malang, and coastal destinations.