Food & Beverage Supervisor

Job Description

The Food & Beverage Supervisor supports the daily operation of the hotel’s restaurants, bars, banquets and room-service functions. The role typically requires hospitality experience, strong knowledge of food and beverage service, excellent communication skills and the ability to lead a team during busy periods. Responsibilities include supervising staff, coordinating service, maintaining quality and presentation standards, handling guest requests, managing opening and closing procedures, monitoring stock and cash controls, and following health, safety and responsible-service requirements. The successful candidate is expected to be professional, organised, guest-focused and comfortable working flexible shifts, including evenings, weekends and public holidays. Experience with hotel point-of-sale systems and relevant Australian hospitality certifications, such as RSA, is advantageous.

Company Info

Pullman Sydney Hyde Park is an upscale Accor hotel located near Hyde Park in central Sydney. It provides accommodation, dining, meetings and events for business and leisure travellers, with convenient access to the city’s attractions, shopping areas and transport links. Pullman is Accor’s premium business and lifestyle hospitality brand, known for contemporary design, international service standards and facilities that support both work and relaxation. Accor is a major global hospitality group operating hotels, resorts and serviced properties across many countries and brands. Employees generally work in a multicultural environment with opportunities to develop through operational training, guest-service experience and wider Accor career pathways. The Sydney property places strong emphasis on professional service, teamwork, food and beverage quality, and creating a welcoming experience for hotel guests and local visitors.

Destination Guide

Australia offers strong opportunities in hotels, restaurants, resorts, tourism, events and customer service, particularly in Sydney, Melbourne, Brisbane, Perth, Queensland resort areas and regional destinations. Workplace culture is generally practical, team-oriented and direct, with emphasis on punctuality, safety, inclusion and good guest service. Sydney provides a busy urban lifestyle, beaches, public transport, diverse dining and entertainment, although rent and daily costs can be high. Hospitality employees should expect rotating shifts, weekend work and seasonal demand. Visa options may include working holiday visas, student visas with work rights, employer-sponsored visas and skilled pathways, depending on nationality, occupation and eligibility. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating usually involves arranging a visa, tax file number, bank account, accommodation, healthcare cover and proof of relevant certifications such as RSA.