The Reservations Agent manages room bookings, amendments, cancellations and guest enquiries through telephone, email and reservation systems. Candidates should have hotel reservations or front-office experience, strong communication skills, good English and confidence using Opera or similar property-management systems. Knowledge of additional languages, especially Arabic or Russian, is advantageous. The role requires accuracy, commercial awareness and the ability to explain room types, rates, packages and hotel facilities clearly. The successful candidate is expected to maximise occupancy and revenue, follow Accor and Rixos service standards, respond promptly, maintain accurate records and work professionally with reception, sales and revenue teams. Flexibility for shifts, weekends and public holidays is normally required.
Rixos Premium Dubai JBR is a luxury beachfront resort located on The Walk at Jumeirah Beach Residence in Dubai. It is part of Rixos, an international hospitality brand operated within the Accor group, known for upscale hotels, all-inclusive experiences, lively entertainment and Turkish-inspired hospitality. The resort offers guestrooms and suites, restaurants, bars, pools, wellness facilities, family activities and direct access to the beach. Its location attracts leisure travellers, families, couples and guests visiting Dubai for business or entertainment. Employees typically work in a multicultural environment with strong emphasis on personalised service, guest satisfaction, sales performance and brand standards. Accor properties may provide training, career development, employee discounts and benefits that vary by position and employment contract. Exact compensation and accommodation arrangements should be confirmed directly with the employer during recruitment.
The United Arab Emirates is not an island, but it offers extensive coastal living, particularly in Dubai and Abu Dhabi. Hospitality, tourism, aviation, retail, events, technology, healthcare and construction provide regular employment opportunities for international workers. The culture combines Islamic traditions with a highly international lifestyle; modest dress and respectful behaviour are expected in public and during religious occasions. Dubai offers beaches, shopping, restaurants, nightlife and desert activities, although rent and daily expenses can be high. Employers normally sponsor an employment visa, residence permit and medical testing after a signed contract; working without the correct permit is illegal. Many hotels provide accommodation, transport, meals, health insurance and annual-flight benefits, but this varies. New arrivals should verify the written offer, recruitment fees, housing, probation terms and leave entitlement. Reliable public transport is available, and English is widely used, while Arabic knowledge is helpful.
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