The Room Service Order Taker receives guest orders by telephone, records requests accurately, confirms delivery times and charges, and coordinates with the kitchen and room service team. Candidates should have previous experience in hotel food and beverage operations, strong communication skills, good telephone etiquette, basic computer knowledge, and confidence speaking English. Knowledge of additional languages is an advantage. The role requires a professional appearance, attention to detail, patience, and the ability to remain calm during busy periods. The successful candidate is expected to provide warm, efficient service, follow food safety and hotel procedures, handle guest concerns politely, and maintain accurate order records.
Rixos Premium Dubai JBR is a luxury lifestyle resort located on The Walk at Jumeirah Beach Residence in Dubai. It is part of Rixos Hotels, an international hospitality brand known for combining upscale accommodation, dining, entertainment, and leisure experiences. The resort offers stylish guest rooms and suites, restaurants and bars, beach access, pools, wellness facilities, and event spaces. As part of Accor’s global hospitality network, Rixos Premium Dubai JBR operates in a multicultural environment focused on high service standards and memorable guest experiences. Employees typically work with international guests and colleagues, making communication, teamwork, presentation, and cultural awareness important. The property provides opportunities for hospitality professionals in food and beverage, front office, housekeeping, culinary operations, events, and guest relations.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai offering particularly strong opportunities in hotels, restaurants, tourism, retail, aviation, and events. Life is modern, international, and fast-paced, with excellent transport, shopping, beaches, and dining. The culture blends Emirati traditions with communities from around the world; modest dress and respect for local customs are important. Dubai is generally safe, though accommodation and daily expenses can be high. Most overseas employees need an employment visa sponsored by their employer. The company normally arranges work authorization, medical testing, Emirates ID processing, and residency formalities after an offer is accepted. Hospitality employers may provide staff accommodation, meals, transport, health insurance, annual leave, and a return flight, but candidates should confirm these terms in writing. A passport valid for at least six months and authenticated qualifications may be required.
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