The Assistant Manager, Front Office supports the Front Office Manager in leading daily hotel operations, including reception, concierge, guest services, arrivals, departures, room allocation and complaint resolution. Candidates are generally expected to have previous supervisory experience in a hotel or premium hospitality environment, strong knowledge of front-office procedures and property-management systems, and excellent communication skills. The role requires a professional, guest-focused attitude, sound decision-making, attention to detail and the ability to remain calm during busy periods. Flexibility to work rotating shifts, weekends and public holidays is essential. Experience with Opera or similar systems, leadership capability and a passion for delivering Sofitel-standard service would be advantageous.
Sofitel Sydney Wentworth is a luxury hotel in central Sydney, operated under the Sofitel brand, part of Accor. The property is known for combining French-inspired hospitality with Australian character and is positioned close to major business, shopping and cultural attractions. Its operations typically include guest rooms and suites, restaurants and bars, meeting and event facilities, and a range of guest services. Sofitel places strong emphasis on personalised service, elegant presentation, international standards and creating memorable stays. As part of Accor, employees may benefit from a global hospitality network, professional training, internal mobility and staff accommodation or travel-related benefits where available. The hotel attracts leisure travellers, corporate guests and event customers, making front-office roles varied and service-focused.
Australia is a large island nation with strong employment opportunities in hotels, restaurants, tourism, healthcare, construction, technology and skilled trades. Sydney offers an energetic, multicultural lifestyle, excellent public transport, beaches and extensive dining and entertainment, although housing and daily expenses can be high. Workplace culture is generally informal, practical and respectful, with emphasis on punctuality, safety, teamwork and clear communication. International applicants usually need a suitable visa, such as an employer-sponsored visa, skilled visa, Working Holiday visa or student visa with work rights; eligibility depends on nationality, occupation, age and qualifications. Before relocating, arrange health insurance, tax and banking details, accommodation and evidence of work rights. Sydney's climate is mild, but summers can be hot. English proficiency and recognised hospitality experience are valuable for hotel employment.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...