The Executive Assistant Manager – Operations supports the General Manager in overseeing daily resort operations, service standards, guest satisfaction, financial performance and team coordination across departments. Candidates are expected to have several years of hotel or resort management experience, strong knowledge of front office, food and beverage, housekeeping and guest services, and proven leadership skills. Fluency in English, sound commercial awareness, problem-solving ability and confidence working with multicultural teams are important. The successful candidate should be hands-on, organized and comfortable managing operational challenges in a resort environment. Experience with Accor systems, Thai hospitality regulations and pre-opening or lifestyle resort operations would be advantageous.
Mercure is Accor’s internationally recognized midscale hospitality brand, combining locally inspired experiences with dependable professional service. Mercure Rayong Lomtalay Villas & Resort is located in Rayong, Thailand, a coastal destination known for beaches, seafood and access to nearby islands. The resort offers a relaxed setting suited to leisure travelers, families, meetings and longer stays, with accommodation and facilities designed around the surrounding seaside environment. As part of Accor, the property benefits from global operating standards, established training resources, loyalty-program support and opportunities for internal career mobility. The hotel places emphasis on guest satisfaction, teamwork, responsible operations and authentic local experiences. Employees can expect a multicultural workplace, structured brand procedures and the opportunity to develop within one of the world’s largest hospitality groups.
Thailand offers strong hospitality opportunities on Phuket, Koh Samui, Koh Phangan, Koh Chang, Koh Samet and the mainland resort areas of Rayong, Pattaya and Krabi. Common jobs include hotel operations, food and beverage, housekeeping, spa services, diving, sales and guest relations. Thai culture values politeness, respect for hierarchy, modest behavior and friendly service; learning basic Thai phrases is highly useful. Island life is generally relaxed, with beaches, outdoor activities and lower living costs than Bangkok, although transport, healthcare and international shopping can be more limited. Rayong provides a quieter coastal lifestyle while remaining connected to Bangkok. Foreign employees normally need a Thai employer-sponsored Non-Immigrant B visa and work permit before starting work. Employers may assist with documentation, but requirements and fees should be confirmed with Thai authorities. Candidates should budget for housing, transport, insurance and seasonal income differences.
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