Waiter / Waitress - Hung Tong (侍應生)

Job Description

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking orders, serving food and beverages, explaining menu items, processing payments, and maintaining high service standards. Candidates should have customer-service experience in a hotel or restaurant, good communication skills, a professional appearance, and the ability to work shifts, weekends, and public holidays. Cantonese is important for serving local guests, while English and Mandarin are valuable. The successful candidate is expected to be attentive, courteous, reliable, familiar with hygiene procedures, and able to work efficiently in a busy fine-dining environment.

Company Info

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, refined accommodation, restaurants, wellness facilities, and strong attention to guest experience. Shangri-La Hong Kong includes luxury hotels in Kowloon and Hong Kong Island, serving business travelers, leisure guests, local residents, and international visitors. The group emphasizes hospitality excellence, teamwork, professional presentation, cultural awareness, and staff development. Employees may benefit from structured training, internal career opportunities, staff dining, and hotel-related benefits, although conditions vary by property and employment contract. Hung Tong is associated with the group's Chinese dining offering and expects service colleagues to deliver polished, attentive, and efficient restaurant experiences.

Destination Guide

Hong Kong is a compact international city spread across Hong Kong Island, Kowloon, the New Territories, and surrounding islands. Hospitality offers many opportunities in luxury hotels, restaurants, bars, clubs, event venues, and tourism, with Cantonese, English, and Mandarin often useful. The culture combines Chinese traditions, international influences, fast-paced work, and strong food and social customs. Lifestyle options range from dense urban neighborhoods and excellent public transport to beaches, hiking trails, islands, and lively shopping districts. Rent is expensive, so shared accommodation or employer housing can be important. Foreign workers generally need a valid employment visa sponsored by an employer before starting work; eligibility depends on qualifications, salary, and a genuine job offer. New arrivals should arrange a passport, contract, accommodation, health coverage, and local banking. Hong Kong has humid summers, mild winters, and occasional typhoons.