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Houseman (保養服務員)

Hong Kong Shangri-La HKD 14,000–18,000 per month, potentially with service charge, meals, uniform, and other benefits*
Job Description

The Houseman supports the Housekeeping team by maintaining cleanliness in guest and staff areas, transporting linen and supplies, removing waste, and assisting room attendants with daily operations. Candidates should be physically fit, reliable, detail-oriented, and comfortable working on their feet for extended periods. Previous hotel, cleaning, or housekeeping experience is preferred, although training may be provided. Good teamwork, a positive attitude, personal hygiene, and the ability to follow safety and service standards are expected. The role may require shift work, weekends, public holidays, and handling physically demanding tasks. Basic communication skills in English or Chinese are useful in a multicultural hotel environment.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognized internationally for its hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other destinations. Shangri-La hotels typically focus on personalized guest experiences, high service standards, elegant facilities, and strong attention to cleanliness and comfort. The company employs colleagues across housekeeping, food and beverage, front office, culinary, engineering, wellness, and corporate functions. Its Hong Kong properties are established luxury hotels serving business travelers, leisure guests, families, and events. Employees may receive structured training, staff benefits, meals, uniforms, and opportunities for internal career development, depending on the property and employment contract.

Destination Guide

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, logistics, and professional services. The hospitality sector regularly recruits room attendants, housemen, chefs, servers, receptionists, and supervisors, especially in busy districts and resort areas. Life is fast-paced, highly connected, and multicultural, with excellent public transport, diverse food, shopping, hiking trails, beaches, and vibrant local neighborhoods. Accommodation can be expensive, so employer-provided housing or staff accommodation is valuable. Foreign workers generally need an appropriate employment visa arranged before starting work; the employer normally sponsors the application, and the role must meet immigration requirements. Candidates should confirm contract terms, working hours, rest days, insurance, accommodation, and service-charge arrangements. Cantonese is widely spoken, while English is common in international hotels and business settings.

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