The Senior Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee relations, payroll coordination, training administration, performance management and compliance with Malaysian employment regulations. Candidates should typically hold a degree or diploma in Human Resources, Business Administration or a related field, with several years of hotel or service-industry experience. Strong knowledge of employment practices, HR systems and Malaysian labour law is expected. The role requires excellent communication, confidentiality, organisation and problem-solving skills. The successful candidate should be approachable, service-oriented and comfortable working with employees and managers across a multicultural hospitality environment.
Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts and related businesses across many countries. Its properties are known for warm Asian hospitality, personalised service and high standards in accommodation, dining, events and wellness. In Malaysia, Shangri-La operates several well-established hotels and resorts in destinations including Kuala Lumpur, Penang, Kota Kinabalu and Putrajaya. The company employs colleagues across hotel operations, guest services, food and beverage, finance, engineering and human resources. Working for Shangri-La generally offers exposure to international service standards, structured training and career opportunities within a global hospitality network. Individual benefits, accommodation arrangements and development programmes vary by property and employment contract.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Penang and Langkawi are especially attractive for island living, with beaches, outdoor activities and a relaxed lifestyle, while Kuala Lumpur provides broader career options and urban conveniences. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals and daily life. Living costs are generally moderate, although accommodation in major city or resort areas can be higher. Foreign employees normally require an employment pass sponsored by their employer, and approval must be obtained before starting work. Relocating staff should confirm visa terms, medical requirements, tax obligations, housing and transport arrangements with Shangri-La. English is widely used in hotels, while Malay is the national language.
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