The Team Leader, Shophouse is expected to support the daily operation of the Shophouse restaurant, guide service staff, maintain high standards of guest service, and assist with opening, closing, cash handling, and stock control. Candidates should have relevant experience in a hotel, restaurant, or café environment, strong communication skills, and a customer-focused attitude. Supervisory experience is preferred. The role requires good knowledge of food and beverage service, professional grooming, teamwork, flexibility for shifts, weekends, and public holidays, and the ability to coach colleagues while handling guest concerns calmly and efficiently.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Asia, operating hotels, resorts, and related businesses across the world. The group is known for personalised service, comfortable accommodation, distinctive dining, and a strong emphasis on genuine hospitality. Shangri-La Hotel, Singapore is a well-established luxury property offering rooms, suites, restaurants, meeting facilities, gardens, and wellness services. Employees typically work in a multicultural environment with structured operating standards, training opportunities, and career pathways across hospitality departments. The company values teamwork, service excellence, respect, integrity, and attention to detail. Benefits and employment terms vary by position and may include staff meals, service benefits, training, medical coverage, and opportunities for internal progression.
Singapore is a modern island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, technology, finance, and healthcare. Its culture blends Chinese, Malay, Indian, and international influences, reflected in festivals, neighbourhoods, and an excellent food scene. Lifestyle is safe, clean, efficient, and urban, with reliable public transport, tropical weather, shopping, parks, beaches, and vibrant nightlife. Housing and daily expenses can be high, particularly rent, so employer accommodation or shared housing may be useful. Foreign employees generally need an employer-sponsored work pass; hospitality roles may use an S Pass or Work Permit, subject to current eligibility rules and quotas. Candidates should secure a written offer before relocating, check pass requirements with Singapore authorities, arrange accommodation, and budget for deposits, transport, healthcare, and living costs.
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