The Service Leader – Procurement (Non-Food) is responsible for sourcing and purchasing non-food supplies, equipment, and services while maintaining quality, value, and reliable delivery. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, together with several years of purchasing experience, preferably in a luxury hotel or resort. The candidate should understand supplier evaluation, negotiation, contracts, inventory coordination, and purchasing procedures. Strong communication, organization, analytical ability, and computer skills are expected. The role also requires integrity, attention to detail, commercial awareness, and the ability to work effectively with hotel departments and suppliers while following Shangri-La standards and company policies.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for its Asian-inspired service culture, comfortable accommodations, restaurants, wellness facilities, and destination resorts. Its Philippine properties include high-end city and island resorts serving leisure, business, and events guests. Shangri-La places strong emphasis on warm hospitality, professional development, responsible business practices, and consistent service standards. Employees commonly work in multicultural teams and may receive structured training, staff benefits, meals, accommodation or transport support depending on the property, and opportunities for internal career movement. Procurement employees support hotel operations by ensuring that products and services are competitively sourced, compliant with standards, and available when required.
The Philippines offers opportunities in hospitality, procurement, tourism, shared services, retail, construction, technology, and healthcare. Major employment hubs include Metro Manila, Cebu, Clark, Davao, Boracay, Palawan, and other resort destinations. Life varies considerably: Manila is fast-paced and highly urban, while islands such as Cebu, Boracay, and Palawan offer a more relaxed outdoor lifestyle, with beaches, diving, island trips, and strong local communities. Filipino culture is generally welcoming, family-oriented, and English-friendly; respect, cooperation, and personal relationships are important at work. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and 9(g) work visa, before working legally. Employers often assist with documentation, but requirements and processing times vary. Relocating employees should budget for housing, transport, healthcare, tropical weather, and occasional typhoons.
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