The Captain at Hung Tong is responsible for leading daily restaurant service, coordinating waitstaff, welcoming guests, taking orders, maintaining service standards and resolving guest concerns. Candidates should have relevant experience in a quality hotel or Chinese restaurant, strong knowledge of food and beverage service, and good communication skills in English and Cantonese; Mandarin is an advantage. The role requires leadership, attention to detail, a polished presentation and the ability to work under pressure during busy periods. The successful candidate is expected to deliver warm, efficient service, support team training, follow hygiene and safety procedures, and uphold Shangri-La’s luxury hospitality standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The company is known for Asian-inspired hospitality, attentive personal service and high standards in accommodation, dining, wellness and events. Shangri-La Hong Kong is located in Admiralty and includes luxury guest rooms, extensive meeting facilities and several restaurants, including the Chinese restaurant Hung Tong. Employees typically work in a multicultural environment with structured operating procedures, guest-focused service expectations and opportunities for professional development. The group places strong emphasis on genuine care, respect, teamwork and creating memorable experiences for guests.
Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics and tourism. Its culture blends Cantonese traditions with international influences, and local life includes excellent food, festivals, shopping and efficient public transport. The lifestyle is energetic and convenient, although housing can be expensive and living spaces are often compact. Hong Kong is connected to islands and mainland districts by rail, ferries, buses and roads, making travel easy. Foreign employees generally need an employment visa arranged through an approved job offer and must meet immigration requirements; employers commonly support the application. Applicants should confirm sponsorship, accommodation, medical cover, working hours and benefits before relocating. Cantonese is valuable for guest-facing hospitality roles, while English is widely used in hotels and international workplaces. Typhoons and humid summers are part of the local climate.
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