The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across Shangri-La properties, ensuring competitive pricing, reliable supply, quality standards, and compliance with company procedures. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or resorts. The candidate should understand local and international supplier markets, contract negotiation, inventory controls, and procurement systems. Strong communication, analytical, organizational, and leadership skills are expected, along with integrity, commercial awareness, and the ability to work with multiple departments and properties.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La is known for personalized service, strong guest care, premium facilities, and distinctive local experiences. In Malaysia, the group has operated prominent city hotels and resort properties, employing teams in accommodation, food and beverage, wellness, events, finance, engineering, and commercial functions. The company generally promotes professional development, service excellence, cultural diversity, and internal career progression. A cluster procurement role supports several properties or business units, helping standardize purchasing, strengthen supplier relationships, control costs, and maintain the quality expected from a luxury hotel group.
Malaysia offers opportunities in hotels, resorts, tourism, procurement, food and beverage, retail, technology, and shared services. Island-based work is common in Langkawi, Penang, Tioman, Redang, and parts of Sabah, while Kuala Lumpur and major mainland cities provide broader career options. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with English widely used in hospitality. Island living can offer beaches, outdoor activities, warm weather, and a relaxed pace, although housing, transport, healthcare access, and imported goods may cost more. Foreign employees normally need an employer-sponsored employment pass, with approval handled through Malaysian immigration authorities. Candidates should confirm sponsorship, salary, accommodation, insurance, tax treatment, and relocation support before accepting an offer. Work authorization must be secured before starting employment.
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