The Service Manager Engineering is responsible for supervising hotel engineering services, preventive maintenance, repairs, building systems, utilities, and compliance with safety and operational standards. Candidates should have a diploma or degree in mechanical, electrical, civil, or building services engineering, together with relevant experience in hotel or large-property maintenance. Strong leadership, troubleshooting, budgeting, contractor-management, and communication skills are expected. The role requires hands-on oversight, coordination with other departments, rapid response to breakdowns, accurate maintenance records, and a commitment to guest comfort, energy efficiency, and Shangri-La service standards. Flexibility to work shifts, weekends, and during emergencies is normally required.
Shangri-La is an international luxury hospitality group founded in Hong Kong and known for hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other destinations. Its brand emphasizes warm Asian hospitality, personalized guest service, elegant accommodation, and high operational standards. Shangri-La properties typically provide rooms and suites, restaurants, wellness facilities, meeting spaces, and extensive engineering and support operations. Employees work in multicultural teams and are generally expected to demonstrate professionalism, courtesy, attention to detail, and a strong service mindset. Depending on the Indonesian property, benefits may include meals, uniforms, insurance, service charge, training, and accommodation or relocation support, although these should be confirmed directly with the employer. Career development opportunities are available across hotel departments and international locations.
Indonesia offers hospitality and engineering opportunities especially in Bali, Java, Lombok, Batam, and other resort destinations. Bali is the most international island, with a lively tourism economy, diverse restaurants, beaches, and a relatively high cost of living in areas such as Seminyak and Canggu. Indonesian culture values respect, community, family, modesty, and religious observance; customs vary considerably between islands. Resort life can be rewarding but often involves long hours, traffic, humid weather, and seasonal demand. Foreign employees generally need employer-sponsored work authorization, usually involving a work permit and KITAS, and must not work on a tourist visa. Discuss sponsorship, accommodation, flights, insurance, tax, and relocation assistance before accepting an offer. Learning basic Indonesian is helpful, while English is common in international hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...