The Business Development Manager – MICE is expected to generate and manage business from meetings, incentives, conferences and events. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales or MICE experience, strong knowledge of the UAE market, and an established corporate and event-planner network. The successful candidate should be confident in negotiating contracts, preparing proposals, conducting presentations, achieving revenue targets and coordinating with banqueting, rooms and operations teams. Excellent English communication, customer relationship management, market awareness and commercial judgment are essential. Arabic or additional language skills, knowledge of luxury hospitality and experience with international accounts would be advantageous.
Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong and recognised for warm Asian-inspired service. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties cater to leisure travellers, corporate guests, weddings and large-scale meetings and events. Shangri-La places strong emphasis on personalised guest experiences, quality dining, wellness, responsible business practices and employee development. In the United Arab Emirates, the group serves a diverse international clientele and competes in a sophisticated luxury market supported by business travel, tourism and major events. Employees generally work in multicultural environments where polished service, teamwork, commercial awareness and attention to detail are highly valued. A MICE business development manager would contribute by building corporate relationships, winning event accounts and increasing profitable room, catering and meeting business for the relevant property.
The United Arab Emirates is a modern Gulf destination made up of seven emirates, with Dubai and Abu Dhabi offering the widest range of hospitality, tourism, events and commercial opportunities. The culture combines Islamic traditions, Emirati heritage and a highly international lifestyle; modest dress and respectful behaviour are expected in public and during Ramadan. Life is convenient, safe and energetic, although rent, schooling and leisure costs can be high. Summers are extremely hot, while winters are pleasant and popular for outdoor activities, beaches and desert trips. Most foreign employees need employer-sponsored residence and work visas; the company normally arranges entry permits, medical checks, Emirates ID and labour documentation. Candidates should confirm housing, transport, insurance, flights, leave and gratuity before accepting an offer. Dubai and Abu Dhabi have extensive international schools, hospitals, restaurants and expatriate communities, making relocation relatively straightforward for professionals and families.
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