The Team Leader supports the daily operation of The Line restaurant at Shangri-La Singapore, supervising service teams, coordinating seating and guest flow, maintaining service standards, and responding to guest requests or concerns. Candidates are generally expected to have relevant experience in hotel or restaurant operations, preferably in a supervisory or team-leading position. Strong communication skills, a customer-focused attitude, good knowledge of food and beverage service, and the ability to work in a fast-paced environment are important. The role requires flexibility to work shifts, weekends and public holidays, along with professional grooming, teamwork and attention to detail. Familiarity with point-of-sale systems and food safety procedures would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, personalised service and high standards in accommodation, dining, events and wellness. Shangri-La Singapore is a well-established luxury hotel set in extensive landscaped grounds near Orchard Road. The hotel offers guestrooms, suites, restaurants, meeting facilities, recreational amenities and family-focused experiences. The Line is one of its signature dining venues, recognised for buffet dining and live cooking stations. Employees typically work in a multicultural environment with structured service procedures, training opportunities and opportunities for career development within the wider Shangri-La network.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. The culture is highly multicultural, with English widely used at work alongside Mandarin, Malay and Tamil. Life is safe, efficient and convenient, with excellent public transport, modern healthcare, diverse food and many shopping and entertainment options. Housing can be expensive, especially in central areas, so newcomers often compare shared accommodation or locations near MRT lines. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers usually guide successful candidates through the application process, but approval is handled by Singapore's Ministry of Manpower. New arrivals should budget for rent, transport, deposits and daily expenses before relocating.
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