The Information Technology Manager is expected to oversee the hotel’s IT operations, systems, infrastructure, cybersecurity, user support, and technology projects. Typical requirements include a degree in Information Technology, Computer Science, or a related field; several years of experience in hotel or corporate IT; strong knowledge of networks, servers, hardware, software, data protection, and IT service management; and experience supervising teams or vendors. The successful candidate should be service-oriented, analytical, dependable, and able to maintain reliable systems in a fast-paced hospitality environment. Good communication, project-management skills, budgeting ability, and readiness to support operations outside regular office hours are also important.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for premium accommodation, thoughtful service, dining, wellness facilities, and business and leisure amenities. In the Philippines, Shangri-La operates established luxury properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. The company places strong emphasis on genuine hospitality, guest satisfaction, operational excellence, employee development, and respect for local communities. An Information Technology Manager typically supports the property’s daily hotel systems while helping protect data, improve efficiency, and introduce technology that benefits guests and colleagues.
The Philippines offers IT opportunities in hotels, resorts, business-process outsourcing, finance, retail, and technology companies, with major employment hubs in Metro Manila, Cebu, Clark, and Davao. Resort destinations such as Boracay, Palawan, and Cebu provide hospitality roles but may have fewer senior technology positions. Filipino culture is welcoming, family-oriented, and community-minded, and English is widely used in professional settings. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are generally lower than in many international business centers, though Manila rents can be high. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while requirements for dependents and renewals should be confirmed with Philippine immigration authorities. Candidates should research housing, healthcare, transportation, taxation, internet reliability, and typhoon conditions before relocating.
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