Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Resident Manager

Philippines Shangri-La Estimated PHP 180,000–PHP 300,000 per month, potentially with accommodation, meals, service charge, insurance, and relocation benefits*
Job Description

The Resident Manager oversees daily hotel operations, supports the General Manager, and ensures high standards across guest services, rooms, food and beverage, finance, and employee performance. Candidates are typically expected to have several years of senior hotel management experience, preferably in a luxury resort or international hospitality brand. Strong leadership, commercial awareness, budgeting, problem-solving, and communication skills are essential. The role requires a guest-focused approach, the ability to coordinate multiple departments, and confidence in handling operational issues, VIP guests, and team development. Flexibility, cultural sensitivity, and willingness to live and work in the Philippines are also important.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The brand is known for warm Asian hospitality, high service standards, attractive resort locations, and strong attention to guest comfort. Its Philippine properties include luxury city hotels and destination resorts, serving leisure travelers, families, business guests, and groups. Shangri-La generally invests in employee training, internal career development, and consistent operating standards across departments. A Resident Manager would work in a demanding, service-led environment where operational leadership, guest satisfaction, financial performance, and team engagement are all important. Benefits and exact employment terms vary by property, seniority, and local employment conditions.

Destination Guide

The Philippines offers hotel, resort, restaurant, diving, wellness, tourism, and management opportunities, especially in Manila, Cebu, Boracay, Palawan, Bohol, and Mindanao. The country has a welcoming, family-oriented culture, with English widely used in business and hospitality. Lifestyle varies from energetic city living to relaxed island communities, but tropical weather, traffic, seasonal storms, and occasional infrastructure limitations should be considered. Popular islands provide beaches, diving, boating, hiking, and distinctive regional food. Foreign hires normally need an employer-sponsored work permit and visa, while Filipinos can relocate more easily but should confirm local registration, accommodation, and employment terms. Resort roles may include staff housing, meals, transportation, or service charge, although these benefits are property-specific. Candidates should verify salary, tax treatment, medical coverage, flights, accommodation, and contract duration before accepting an offer.