The Door Attendant welcomes guests, opens vehicle and entrance doors, assists with luggage, coordinates arrivals and departures, provides directions, and supports the bell and concierge teams. Candidates should have a friendly, professional manner, good communication skills, and the ability to remain calm and attentive in a busy luxury-hotel environment. Previous experience in hospitality, guest services, concierge work, or a similar customer-facing role is preferred. Knowledge of Hong Kong and local attractions, English and Cantonese communication skills, physical stamina, neat presentation, and shift flexibility are valuable. The successful candidate is expected to deliver warm, efficient service and uphold Shangri-La's luxury service standards.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its distinctive Asian hospitality, attentive personal service, and strong focus on guest comfort. Shangri-La hotels typically offer accommodation, dining, meetings, wellness, and leisure facilities, serving both business and leisure travellers. The company promotes service excellence, professional development, teamwork, and cultural awareness. Its Hong Kong properties are among the city’s established luxury hotels and provide employees with opportunities to work in an international environment while serving guests from around the world. Benefits may include staff meals, uniforms, training, medical coverage, service charge, and hotel discounts, depending on the property and employment contract.
Hong Kong is a compact, energetic destination with strong opportunities in hospitality, finance, retail, aviation, technology, education, and professional services. Hotel workers benefit from an international customer base and a busy year-round tourism market. The culture blends Cantonese traditions with global influences; politeness, punctuality, efficiency, and respect for hierarchy are important at work. Lifestyle options range from dense urban neighbourhoods and excellent public transport to hiking trails, beaches, islands, and lively dining districts. Housing can be expensive, especially on Hong Kong Island and in Kowloon, so many employees share accommodation or live in the New Territories. Overseas employees generally need an employment visa sponsored by their employer, with approval based on qualifications, a genuine job offer, and market-appropriate salary. Dependants may often apply for dependant visas. Arrange accommodation, banking, insurance, and local registration before or soon after arrival.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...