Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, managing access control, monitoring CCTV and alarms, responding to incidents, conducting patrols, preparing reports and supporting emergency procedures. Candidates should have relevant hotel, commercial or security experience, strong knowledge of safety and emergency practices, good communication skills and the ability to lead a team calmly under pressure. A valid Hong Kong security personnel permit or appropriate licensing is generally expected. The successful candidate should be alert, professional, physically fit, customer-focused and willing to work rotating shifts, weekends and public holidays.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and known for its hotels, resorts and city properties across Asia, the Middle East, Europe and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving business and leisure travellers with accommodation, dining, events and wellness services. Shangri-La places strong emphasis on Asian hospitality, personalised guest service, colleague development and responsible business practices. A Security Supervisor working for the group would typically support a high-end hotel operation where discretion, service awareness and effective risk management are equally important. The company offers opportunities across hotel operations and corporate functions, although salary, benefits and promotion prospects vary by property, experience and employment terms.

Destination Guide

Hong Kong is a compact, highly connected city with a distinctive blend of Chinese traditions and international influences. Hospitality, finance, retail, aviation, logistics, technology and professional services provide diverse employment opportunities, while luxury hotels offer roles for experienced overseas candidates. Cantonese is widely spoken, English is common in business and tourism, and Mandarin is increasingly useful. Life is fast-paced, urban and convenient, with excellent public transport, varied food, hiking trails and beaches, though housing can be expensive and space is limited. Employees normally need an appropriate employment visa arranged with an approved sponsoring employer; applicants must meet qualification and salary requirements. Before relocating, confirm accommodation, medical coverage, tax obligations and work-permit conditions. Hong Kong is not technically an island overall, but Hong Kong Island is one of its main urban areas.