The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, processing payments and maintaining high service standards. Candidates should have hospitality or restaurant experience, good spoken English and Cantonese, a pleasant personality and strong communication skills. Mandarin is an advantage. The role requires teamwork, attention to detail, personal presentation and the ability to work shifts, weekends and public holidays. The successful candidate is expected to provide warm, efficient service, respond promptly to guest requests and follow Shangri-La’s hygiene, safety and service procedures.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and other properties across Asia, the Middle East, Europe, North America and other international markets. Its hotels are known for personalized service, refined dining and strong attention to guest comfort. The group operates several prestigious properties in Hong Kong, including Shangri-La hotels serving business and leisure travelers. Employees typically work in multicultural teams and receive structured service training, staff benefits and opportunities for career development within the group. Hung Tong is associated with high-quality Chinese dining, where professional table service, product knowledge and genuine hospitality are important parts of the guest experience.
Hong Kong offers varied opportunities in hotels, restaurants, tourism, retail, finance and professional services. Hospitality jobs are concentrated around Hong Kong Island, Kowloon, airport areas and major resort districts. The culture is international but strongly influenced by Cantonese traditions, with English and Cantonese widely used and Mandarin increasingly valuable. Life is energetic, safe and convenient, with excellent public transport, busy dining scenes, shopping and hiking trails. Housing can be expensive, so many workers share apartments or live farther from central districts. Foreign employees generally need an employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience and a confirmed job offer. Employers may provide meals, uniforms, medical coverage or staff accommodation, but this varies. New arrivals should arrange housing, an Octopus transport card, banking and local insurance.
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