The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, performance management, training coordination, payroll administration and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration or a related field, along with relevant experience in hospitality HR. Strong communication, organization and problem-solving skills are essential. Experience with hotel operations, HR systems and Indonesian labor law is advantageous. The successful candidate should be approachable, discreet, service-minded and able to work effectively with employees and managers in a multicultural hotel environment.
Shangri-La is a luxury hospitality group originating from Asia and operating hotels, resorts and residences across many international destinations. Its properties are known for warm Asian hospitality, comfortable accommodation, dining, wellness facilities and attentive guest service. In Indonesia, Shangri-La has established a strong presence through properties such as Shangri-La Hotel Jakarta and Shangri-La Resort on Komodo Island. The company places emphasis on service excellence, employee development, cultural awareness and responsible business practices. Human resources teams support recruitment, staff engagement, training, performance management and compliance while helping maintain the group’s high service standards. Benefits may include meals, uniform, training, medical coverage, service charge and staff accommodation or transport, depending on the property and employment terms.
Indonesia offers hospitality opportunities across Java, Bali, Lombok, Sumatra, Sulawesi and the smaller resort islands. Bali has the largest concentration of international hotels and tourism jobs, while Jakarta on Java provides broader corporate and city-hotel opportunities. Resort locations may offer a relaxed lifestyle, strong local communities and access to beaches, diving and outdoor activities, although transport and services can be more limited. Indonesian culture values respect, politeness, community and religious diversity; learning basic Bahasa Indonesia is highly useful. Foreign employees normally need employer sponsorship and the appropriate work authorization, commonly arranged through an employment KITAS and related permits. Relocation packages vary and may include accommodation, meals, flights, insurance or transport. Candidates should confirm salary, service charge, housing, visa costs, contract terms and probation arrangements before accepting an offer.
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