The Director of Business Development, RSR & GSH is expected to lead commercial growth, develop strategic partnerships, identify new revenue opportunities and strengthen market positioning for Shangri-La-related properties or business units in Malaysia. Candidates will typically need a degree in hospitality, business, marketing or a related field, together with substantial experience in hotel sales, business development or luxury travel. Strong knowledge of Malaysia’s hospitality market, corporate and leisure accounts, negotiation, budgeting and revenue strategies is important. The successful candidate should be commercially minded, well connected, confident presenting to senior stakeholders and capable of leading cross-functional initiatives. Excellent English communication, relationship-building skills and the ability to travel are also likely to be expected.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, with properties ranging from urban luxury hotels to destination resorts. Shangri-La is known for personalised service, strong Asian hospitality traditions and premium guest experiences. In Malaysia, the group has operated prominent hotels and resorts in locations including Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Employees generally work in a multicultural environment serving leisure travellers, corporate guests, groups and events. Business development leaders are expected to support occupancy, revenue growth, brand partnerships and long-term commercial relationships while protecting the company’s luxury positioning and service standards.
Malaysia offers varied opportunities in hotels, resorts, tourism, retail, technology, education and professional services. Island-based hospitality jobs are especially common in Langkawi, Penang, Tioman, Redang and parts of Sabah and Sarawak, while Kuala Lumpur provides the widest corporate market. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in business and tourism. Island living can be relaxed and scenic, but transport, healthcare and international schooling may be more limited than in major cities. Langkawi is popular with expatriates for its beaches and relatively easy lifestyle; Penang offers stronger food, healthcare and urban amenities. Foreign employees normally need an employer-sponsored Employment Pass, and the company must handle approval before work begins. Bring certified qualifications, allow time for immigration processing and confirm housing, insurance, taxation and relocation benefits before accepting an offer. Malaysia’s climate is hot and humid year-round, with regional monsoon seasons.
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