The Assistant Director of Sales, RSR & GSH is expected to support Shangri-La’s sales strategy, revenue growth and market development across relevant accounts, segments and properties. Responsibilities typically include leading sales initiatives, managing key corporate and leisure relationships, developing partnerships, preparing forecasts, monitoring competitor activity and achieving revenue targets. Candidates should have a degree or equivalent experience in hospitality, business or marketing, together with several years of hotel sales experience, preferably in a supervisory or managerial role. Strong knowledge of Malaysian and international markets, negotiation skills, commercial awareness, communication ability and proficiency with sales systems are expected. The successful candidate should be proactive, target-driven, well presented and comfortable working with hotel departments, travel partners and senior stakeholders.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, refined accommodation, destination dining and extensive meeting and events facilities. Its Malaysian portfolio includes established city and resort properties serving business travellers, leisure guests, families and international groups. Shangri-La places strong emphasis on guest satisfaction, employee development, teamwork and service excellence. Depending on the property, employees may work with corporate accounts, tour operators, airlines, destination partners and high-value leisure clients. The company generally offers a structured hotel environment with opportunities for career progression, cross-functional exposure and international hospitality experience.
Malaysia offers varied opportunities in hotels, resorts, tourism, restaurants, sales, events and business services. Kuala Lumpur is the main commercial centre, while Penang, Langkawi, Sabah and Sarawak provide strong resort and destination-tourism employment. The country combines Malay, Chinese, Indian and indigenous traditions, with a multicultural food scene and generally welcoming communities. Lifestyle costs are moderate by international standards, though central Kuala Lumpur and popular islands can be more expensive. Langkawi and Penang suit people seeking island or coastal living; Kuala Lumpur offers better transport, schools and career variety. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures. Candidates should confirm qualifications, contract terms, medical requirements and dependent arrangements before relocating. English is widely used in hospitality, while Malay is the national language.
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