The Captain supports the Restaurant Manager in overseeing daily service at Hung Tong, Shangri-La Hong Kong. Requirements typically include several years of experience in a quality hotel or Chinese restaurant, strong knowledge of food and beverage service, guest-service skills, and the ability to lead and coach junior colleagues. Cantonese and English communication are generally expected; Mandarin is an advantage. The successful candidate should be well presented, attentive, confident handling guest requests and complaints, and able to coordinate smoothly with the kitchen and front-of-house teams. Flexibility to work shifts, weekends and public holidays is essential, along with a genuine commitment to Shangri-La service standards.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its properties are known for personalized service, high-quality dining, thoughtful design and strong attention to local culture. Shangri-La Hong Kong includes luxury accommodation, restaurants, event facilities and wellness services, serving both international travelers and local guests. The company offers structured career development, staff training and opportunities for internal mobility across its global portfolio. Employees are generally expected to demonstrate warmth, professionalism, teamwork and careful attention to detail. Benefits may include service charge, meals, uniform, medical coverage, staff rates and other hotel-specific allowances, depending on the employment package and local policy.
Hong Kong is a compact, energetic city with excellent opportunities in hotels, restaurants, finance, retail, technology and professional services. Its culture blends Cantonese traditions, international influences, festivals, temples and a strong dining scene. Life is convenient, with efficient public transport, busy urban neighborhoods, hiking trails, beaches and nearby islands, although housing can be expensive and space is limited. Foreign employees normally need an employment visa arranged through an approved sponsoring employer; applicants must show a genuine job offer, suitable qualifications or experience and market-level terms. Dependants may usually apply for related visas. Before relocating, arrange accommodation, an identity card, banking, insurance and tax registration. Cantonese is valuable in hospitality, while English is widely used and Mandarin can improve career prospects. Hong Kong's climate is humid and subtropical, with hot summers and occasional typhoons.
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