The Service Leader – Procurement supports cluster-wide purchasing for Shangri-La properties in Malaysia. The role typically requires a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or other service businesses. Candidates should understand supplier sourcing, tendering, negotiation, contracts, inventory controls, purchasing systems, and cost management. Strong communication, analytical, organisational, and negotiation skills are essential. The successful candidate is expected to build reliable supplier relationships, secure competitive prices, maintain quality and compliance, coordinate with hotel departments, and promote ethical and sustainable procurement practices. Experience managing teams or multi-property purchasing operations would be advantageous.
Shangri-La Group is a global luxury hospitality company founded in Asia and recognised for its hotels, resorts, residences, and destination experiences. Its portfolio spans major cities and leisure destinations across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for attentive service, comfortable accommodation, dining, wellness facilities, and strong connections with local communities. In Malaysia, the group operates established hotels and resorts serving business travellers, families, leisure guests, and corporate events. The company places emphasis on gracious hospitality, operational standards, employee development, teamwork, and guest satisfaction. A cluster procurement position supports several properties or shared operations, helping the business control costs while maintaining consistent product quality and supplier standards.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, logistics, and professional services. Island destinations such as Penang, Langkawi, and parts of Sabah and Sarawak provide a relaxed lifestyle, warm weather, beaches, outdoor activities, and strong tourism employment, while Kuala Lumpur offers broader corporate and procurement opportunities. Malaysian culture is diverse, combining Malay, Chinese, Indian, Indigenous, and international influences, with English commonly used in business and hospitality. Living costs vary considerably; island locations may have higher rents in popular areas, but everyday food and transport can remain affordable. Foreign professionals generally need an employer-sponsored Employment Pass, with the company handling the application and approval process. Candidates should confirm eligibility, salary thresholds, medical requirements, accommodation, taxation, and dependent arrangements before relocating. Public transport is strongest in cities, while island living often benefits from a scooter or car.
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