The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, banquets and corporate events while achieving revenue targets and maintaining Shangri-La service standards. Candidates should have several years of hotel or event-management experience, strong knowledge of banquet operations, budgeting and client negotiations, and excellent written and spoken English. The role requires confident leadership, attention to detail, strong organisation and the ability to manage multiple events under pressure. The successful candidate is expected to build lasting client relationships, coordinate effectively with sales, culinary and operations teams, supervise event execution and resolve issues professionally. Flexibility to work evenings, weekends and public holidays is essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for warm Asian hospitality, attentive service and high standards in accommodation, dining, meetings and leisure experiences. In Malaysia, Shangri-La operates prominent city hotels and resort properties, serving business travellers, tourists, weddings and corporate events. Employees typically work in multicultural teams and receive exposure to international hospitality practices, guest-service training and career development opportunities. The company places strong emphasis on genuine care, professionalism, operational excellence and creating memorable experiences for guests. Event-management roles can offer a varied career path across hotel sales, banqueting, conferences and resort operations.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort islands along the east coast. Events professionals may find work with international hotels, convention venues, destination resorts and wedding businesses. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hotels and business. Lifestyle ranges from busy city living to relaxed beaches, excellent food and affordable daily costs compared with many regional hubs. Malaysia is not one island, but Langkawi, Penang and parts of Sabah and Sarawak are popular island or coastal destinations. Foreign employees generally need an employer-sponsored Employment Pass, and the company normally handles the application. Check current immigration rules before relocating. Accommodation, transport, healthcare access and schooling should be researched carefully, especially for resort locations.
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