The Food & Beverage Supervisor oversees daily operations across hotel outlets, ensuring efficient service, high guest satisfaction, consistent food and beverage standards, and compliance with hygiene and safety procedures. Typical requirements include relevant hotel or restaurant experience, supervisory skills, strong communication, sound product knowledge, and the ability to work shifts, weekends, and public holidays. Shangri-La expects a guest-focused, well-presented and organized candidate who can lead and motivate service staff, handle guest concerns professionally, coordinate with kitchen and other departments, monitor stock and service quality, and support training. Knowledge of English is essential; additional languages and experience in an international luxury hotel are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in 1971, with headquarters in Hong Kong and hotels, resorts, residences and related businesses across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, personalized guest service and high standards across its Shangri-La, Kerry, JEN and Traders brands. Shangri-La Hotel Singapore is an established luxury property set near Orchard Road, offering guestrooms, suites, restaurants, event facilities, wellness services and extensive gardens. The company places strong emphasis on service excellence, teamwork, employee development and cultural diversity. Roles typically provide exposure to international hotel operations, structured workplace standards and opportunities to progress within hospitality. Exact benefits, working hours and compensation depend on the position, experience and employment terms.
Singapore is a compact, highly connected island city with strong opportunities in hotels, restaurants, tourism, events, retail, finance, technology and healthcare. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its languages, festivals and exceptional food scene. Lifestyle is convenient and generally safe, with excellent public transport, modern facilities, shopping areas, parks and diverse entertainment. Housing and daily expenses can be high, especially near central districts, so shared accommodation is common for hospitality workers. Foreign employees normally need an employer-sponsored work pass: service roles may use an appropriate Work Permit or S Pass, subject to eligibility, salary and quota rules. The employer generally submits the application. Candidates should confirm the pass type, accommodation, medical coverage and contract terms before relocating. Singapore is hot and humid year-round, with frequent rain. Professional English, adaptability and respect for different cultures are valuable.
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