The Information Technology Manager will oversee hotel technology operations, systems, networks, cybersecurity, hardware, software, and IT support services. Requirements generally include a degree in information technology, computer science, or a related field, several years of IT management experience, and strong knowledge of hospitality systems, networking, databases, and information security. The candidate is expected to lead the IT team, maintain reliable technology infrastructure, manage vendors and budgets, protect company data, and support business operations. Strong communication, problem-solving, project management, and leadership skills are essential. Experience with hotel property-management systems, point-of-sale platforms, and regional or international hospitality standards would be advantageous.
Shangri-La Hotels and Resorts is a major luxury hospitality group headquartered in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognized for personalized service, premium facilities, and its Asian-inspired approach to hospitality. In the Philippines, Shangri-La operates established properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. Employees typically work in a multicultural environment focused on guest satisfaction, operational excellence, service training, and professional development. An Information Technology Manager supports the smooth running of hotel systems and helps ensure secure, efficient technology services for guests and colleagues. Benefits may include meals, uniforms, insurance, staff discounts, training, and other allowances, depending on the property and employment contract.
The Philippines offers opportunities in hospitality, information technology, tourism, healthcare, education, outsourcing, engineering, and retail. Major employment centers include Metro Manila, Cebu, Clark, Davao, and resort islands such as Boracay and Palawan. Filipino culture is friendly, family-oriented, and strongly influenced by both Asian and Western traditions; English is widely used in business and hotels. Lifestyle varies from fast-paced urban living to relaxed beach communities, with generally affordable food, transport, and accommodation outside central Manila. Foreign nationals normally need an employer-sponsored work permit and an appropriate visa, commonly involving a Department of Labor and Employment authorization and Bureau of Immigration processing. Candidates should confirm requirements before relocating. Research housing, healthcare, transportation, taxes, climate, and local regulations, and ensure the employment contract clearly covers salary, benefits, accommodation, and relocation support.
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